Ensuring Successful Email Delivery from leafplanner

At leafplanner, we are committed to keeping you informed and engaged with both transactional emails (such as account notifications, password resets, or security verifications) and informational communications (including product updates, educational guides, and client resources). To ensure you and your organization receive these emails without interruption, it is important to take proactive steps to whitelist our domain and add our official communication address to your contacts.

Summary

To ensure uninterrupted delivery of both transactional and informational emails, please:

• Whitelist leafplanner.com within your email security systems.

• Add hello@leafplanner.com to your email contacts.

Why Whitelisting Matters

Many organizations employ enterprise-level email security protocols—including advanced spam filters, firewalls, and content screening tools—to protect against unwanted or malicious communications. While these systems are critical to safeguarding information, they can sometimes filter or block legitimate emails.

By whitelisting leafplanner.com, you are signaling to your organization’s email systems that messages sent from our domain are safe and should be delivered directly to your inbox.

Steps to Take

1. Whitelist the leafplanner Domain

   • Ensure that leafplanner.com is whitelisted within your organization’s email security protocols (including spam filters, firewalls, and allowlists).

   • This is especially important for enterprise clients, where IT administrators manage centralized email filtering rules.

2. Add Leafplanner to Your Contacts

   • Please add hello@leafplanner.com to your email contacts or address book.

   • Doing so helps prevent messages from being mistakenly flagged as spam or “junk mail” by your provider.

3. Coordinate with IT Teams (Enterprise Clients)

   • If your email service is managed by your IT department or a third-party provider, please share this guidance with them so they can implement the necessary allowlisting measures at the organizational level.

What Happens If You Don’t Whitelist

If Leafplanner emails are not properly whitelisted, you may:

• Miss critical transactional communications, such as account access or security-related alerts.

• Fail to receive important updates and educational resources designed to help your family and enterprise maximize the value of leafplanner.

Summary

To ensure uninterrupted delivery of both transactional and informational emails, please:

• Whitelist leafplanner.com within your email security systems.

• Add hello@leafplanner.com to your email contacts.

If you have any questions, or if your IT team requires additional technical information, please reach out to us directly at hello@leafplanner.com.